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Dear Larry,
Well, since you people have been occasionally a little late with completing certain projects, perhaps I can be forgiven for taking so long to sit down at my desk and write this letter of compliments and thanks.
And both are certainly due to you, Larry, and everyone else who worked on this last (at last! but also, alas) final project on our house. Of course, everyone was, as usual, easy to get along with, easy to communicate with, responsive to questions, worries, and client paranoia, all while producing top-notch work. I confess, though, Larry, that until I hear friends and new acquaintances recite tales of contractors very different from you and your group, I sometimes forget how truly superb you all are in your profession. In a way, that's a real compliment, perhaps the best: After our long association over several projects, I am so accustomed to asking for the best and getting it, I only half-notice how fortunate the day was some three years ago when David Bishop and I came into your offices, looking for a contractor who could -- and would -- remodel our very much loved bungalow with the care and quality we insisted the job receive.
So, for what is almost surely the last time, I want to thank you, and Scott Wexelberg, and John Maxen, and Carl Shallicker, and Judy Romann, and Doris Jones, and anyone else whose name I've forgotten, for a project completed to my thorough and grateful satisfaction.
With mingled pleasure and regret,
D.B.
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