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Dear Larry:
Here's the situation:
A year and half after Federal Building completed our kitchen and deck, you came by to see if we needed any "fine tunings." Coincidentally, a few days before, I spilt a drink on the counter above the oven. The liquid dripped into the oven panel and shorted out the clock and timer. I asked you how "I" should fix this. A few weeks later, "you" installed a new oven (a more expensive model) at no expense to us!
Here's the issue:
As you suspected, you found out that the oven (that we picked out, not you) is not designed for under-the-counter mounting.
Here's the significance:
I suppose many reputable contractors could take the position that we would need to deal directly with the supplier in this matter. And, I suppose, suppliers could argue that this is between us and our contractor. And I suppose we could argue blah blah blah, ad infinitum. If there was controversy between you and the supplier, we wouldn't know. All we knew was that you found a problem with our kitchen and you took care of it.
Legal contracts have gray areas; principles are black and white. Larry, you are one stand-up guy.
Very Sincerely,
M.D. |
 
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